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Health Systems Institute
Georgia Institute of Technology
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Research

Publications

The following is a list of publications produced by HSI related faculty and students. The link for each paper leads you to the citation, keyword, and abstract. For copies of the full papers, please use standard methods for obtaining academic publications, such as online library searches.

Developing new heuristics for evaluating universal design standards and guidelines

Authors: C. Law, J. Jacko, J. S. Yi, Y. S. Choi

Apr 2006

the Ergonomics Society Annual Conference

Abstract: Inclusive/Universal Design (UD) standards and guidelines are widely promoted to aid in the design of electronic devices for use by people with disabilities. For the success of such UD Resources (UDRs), the needs of designers (the target readers) have to be met. To determine this, a systematic analysis using heuristic evaluation methods was conducted. Ten new heuristics based on design psychology, design methodology, technical writing, document design, and UD were developed. Five expert evaluators analyzed eight UDRs. This paper presents the process of creating the new heuristics, and highlights of the results, which revealed shortcomings in the content and presentation styles in a number of UDRs. The results are being utilized to frame the design of further studies of UD in practice. The authors briefly discuss implications of this set of heuristics beyond the realm of UD.

Citation: Law, C.M., Jacko, J.A., Yi, J.S. & Choi, Y.S. (2006) Developing new heuristics for evaluating universal design standards and guidelines. Presented at the Ergonomics Society Annual Conference, Cambridge, UK, April 4-6, 2006.

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