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Health Systems Institute
Georgia Institute of Technology
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DeKalb Medical Center

Revenue Cycle Department, Contracting and Process Improvement

The Revenue Cycle Department manages the strategic issues of revenue management for the DeKalb Regional Healthcare System. This includes negotiating payer (insurance companies) contracts and monitoring their performance. The complexities of healthcare payment processes are unimaginable to most and healthcare organizations continually strive to streamline the billing and payment process, reduce overhead, and increase opportunities to better serve patients.

DeKalb Medical Center has involved the Health Systems Institute (HSI) in supporting various special projects for several years. Currently, new challenges are being faced in providing "transparency" to the public relating to expected pricing of the most common care episodes. To aid in this effort, HSI students have developed systems to project pricing for prospective patients who request information prior to their service at the Medical Center.

About DeKalb Medical Center
Serving the Atlanta community since 1961, DeKalb Medical Center is a not-for-profit hospital system that includes the 451-bed DeKalb Medical Center on North Decatur Road in Decatur, the 76-bed DeKalb Medical Center at Decatur in downtown Decatur and the 100-bed DeKalb Medical Center at Hillandale in Lithonia. A leader in progressive medical technology delivered by a highly qualified and caring staff, the hospital system serves approximately 500,000 patients annually and offers a variety of community outreach programs.

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