Issue 1: family/visitor presence in the ER
-In the emergency rooms, there is a lack of place for the families/visitors of the patient. Can creating a space and/or purpose for the families start to change the attitudes or circumstances regarding them being "in the way"?
-It has been shown that the presence of family during an ED visit helps to improve the patient experience and has also been shown to have a positive effect on recovery.
Measuring the Problem:
-Giving a patient satisfaction survey will give us an idea of the effectiveness of our improvement of this issue.
-It may be helpful to administer a doctor/nurse survey as well to judge whether these methods help to improve the experience and/or outlooks of the staff towards the presence of family in the ER.